Indhu
Product Designer
based in Seattle
Contents
01LATShipped
02KeyeShipped
03Misinformation Center
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Indhu on a forest road trail
Based
Seattle, WA
Focus
Systems, trust, and AI guardrails
Cities lived in
5 — Chicago, Milwaukee, LA, New York, Seattle
Field notes
I decide who the system defers to.
01
The compulsion

I can't look at a product without asking why it exists, and lately, why now. It's a compulsion, not a process.

02
Who decides

AI now decides more of what people see, trust, and act on, so guardrails matter more than polish. An enterprise ML platform earning trust inside a skeptical institution, and a media literacy tool built on judging for yourself, taught me the same lesson twice. The interface is rarely the hard part. Deciding who the system should defer to is.

03
The bar

The best products are invisible. An Apple Watch that catches a heartbeat and calls for help. If someone notices they're using your product, it hasn't done its job yet.

04
How I see

I take a lot of photos of stuff most people walk past. Fog swallowing a road through sequoias. A library that looks about to unfold onto the sidewalk. I'm not sure why my eyes work that way, but I can't turn it off.

05
What I collect

Every city I've lived in left an opinion about public transit nobody asked for. I collect things that make people look twice, and lose sleep over problems that were never part of the assignment. Superpower or boundary problem, probably both.

06
Coda

When I'm in my 60s, I want a barn full of animals, surrounded by tall trees, reading every day. Until then, I'll be the one asking why the button needs to move at all.

The road, in no hurry to become a metaphor
A building on wheels, still deciding what it wants to be
Even the fog stopped in for a little retail therapy
Nature's way of saying there's a chance of drama
The boots, doing their best impression of standing on water
A serious meeting between sneakers and caution tape
Grayland Beach, moonlighting as the actual moon
A man, a path, and several thousand unbothered leaves
A hundred tiny suns, none of them on speaking terms
A corgi conducting urgent business at the shoreline
Trees, holding a very tall and very quiet meeting
Everyone waiting on a wave with other plans
Birds, apparently the only ones with somewhere to be
A man and a dog, both convinced they're winning
A shipwreck, still dressed for the occasion
Strangers, evenly spaced, pretending not to notice each other
A parking lot, viewed through several hundred tiny lenses
A barn, blurred just enough to seem like a good idea
One person, a coastline, no immediate plans
A parking lot, briefly forgiven by the light
The sky, showing off in two places at once
A room of puppets, mid-argument about who's in charge
A building leaning in like it has gossip
Snow, performing for an audience of one streetlamp
A church that clearly did not believe in small gestures
A commute reimagined as a trip down someone's throat
A car, parked with tremendous confidence, in the middle of nowhere
The city, refusing to hold still for the photo
A cathedral that's been 'almost done' since 1882
A library that looks mid-collapse and rather pleased about it
Skyscrapers, playing a modest game of hide and seek
One small human, negotiating with the entire Pacific
A house quietly returning the property to the prairie
A ceiling with clear main-character energy
Another ceiling, equally sure of itself
Foam, doing the most for a Tuesday